FAQ

Frequently Asked Questions

FAQ

Protect Yourself from Fraudulent Claims of Insurance

Does Evertas provide insurance coverage to individuals or companies directly?

No. Evertas operates as a Managing General Underwriter (MGU), which means we do not sell insurance directly to insured parties. Instead, we work exclusively with licensed insurance brokers who arrange coverage for clients through proper underwriting channels. If you have been told (or led to believe) that you have an Evertas-issued policy but you have not worked with a licensed insurance broker, it is almost certain that you have been targeted by a scam.

I was told I have an insurance policy from Evertas, but I don’t have an insurance broker. What should I do?

If you do not have a broker but have been led to believe that you are covered by an Evertas-issued policy, you have most likely been the victim of fraud. We strongly encourage you to:

  • Cease any further transactions with the party that made this claim.
  • Report the incident to your local law enforcement authorities.
  • Contact your insurance broker (if you work with one) for guidance.
  • Contact cybersecurity professionals such as Zero Shadows.
  • Contact crypto cybersecurity alliances such as SEAL Intel to report the incident.

How can I verify whether an insurance policy is legitimately issued by Evertas?

The only way to confirm valid insurance coverage is through the insurance broker that facilitated the policy. If you are unsure about the legitimacy of a policy, contact your insurance broker directly. Evertas does not provide verification of policies to insured parties or third parties.

What is the proper process for obtaining insurance coverage through Evertas?

Evertas underwrites risks through a structured and regulated process that always involves an insurance broker. The standard steps are:

  1. A business seeking coverage engages a licensed insurance broker.
  2. The insurance broker works with Evertas to assess and underwrite the risk.
  3. If approved, a policy is issued through the insurance broker, with appropriate documentation.

If this process has not been followed, then any claim that Evertas has issued a policy to you is fraudulent.

I’ve already sent money to a counterparty claiming to have Evertas-issued insurance. Can Evertas help recover my funds?

No. Evertas is not involved in transactions between third parties and does not have the ability to recover lost funds. We strongly urge you to report any fraudulent activity to your local law enforcement authorities as soon as possible.

Who should I contact if I have a legitimate question about an Evertas-issued insurance policy?

If you are an insured party or a business looking to confirm details about an Evertas policy, your first and only point of contact should be your insurance broker. If you do not have an insurance broker, please contact Evertas and we will gladly recommend trusted partners in your region.

How Evertas Works

Do you work with individuals (insureds), brokers, or carriers (insurers)?
We work directly with brokers and carriers. While we don’t work directly with individuals or companies, we are able to help connect you with brokers familiar with crypto risks.

Policy Questions

Are there minimum policy limits?
Yes, policy limits for crypto related coverages typically start around $500,000 USD.

What is covered?
Custody policies cover the theft or loss of private keys held by institutional holders of cryptoassets such as qualified 3rd party custodians, exchanges, or large family offices.

What policies are available for crypto-mining?
Crime/Theft-loss, E&O, Tech E&O, and property policies are currently available, more details.

Can you provide rough indications of pricing?
Pricing is very specific to the underwriting of the insured and the coverage requested. Your broker will help with all pricing information.

Are there policies to protect an insured’s assets in the event of insolvency of staking or lending platforms?
No, we do not offer this type of policy.

Is there a policy that protects against large price movements?
No, we do not offer these policies.

Broker Questions

I have a request for crypto related coverage and I don’t know where to start, can you help?
Yes, this is the most common first conversation we have with brokers. Contact us and let’s set up a call.

I’m a broker, how would we work together?
Please contact us to learn more about getting appointed.

What policies can Evertas assist with?
Theft/loss, D&O, E&O, Tech E&O, and property, more details.

Are there minimum policy limits?
Yes, policy limits for crypto related coverages typically start around $500,000 USD.

What is covered?
Custody policies cover the theft or loss of private keys held by institutional holders of cryptoassets such as qualified 3rd party custodians, exchanges, or large family office.

Website Questions

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